Spark receives top score for overall performance among end-to-end revenue cycle outsourcing vendors in KLAS’s End-to-End RCO 2023 Report. … Read More
Media Room
The Significance of Post-procedure Estimates: Enhancing Patient Education and Experience
To improve the patient experience, consider providing a post-procedure estimate to align with what patients expect in healthcare. … Read More
Navigating Honest Feedback: Strengthening Healthcare Systems from Within
Here are tips to foster a culture where feedback is not only welcomed but embraced for the betterment of the entire healthcare system. … Read More
Patients Deserve Empathy and Trust: Addressing Drug Safety and Compassionate Care
Precautions safeguard against drug misuse; however, empathetic care also means not delaying care, passing judgment or making assumptions. … Read More
Unlocking Success: Tips and Tricks for Hiring and Interviewing in Patient Access
Recruiting the right individuals for Patient Access roles is crucial for ensuring efficient and effective healthcare operations. … Read More
Spark + Clients Receive Three 2023 HFMA MAP Awards for High Performance in Revenue Cycle
Spark, in support of three healthcare clients, has been named a recipient of three 2023 MAP Awards for High Performance in Revenue Cycle. … Read More
Spark Named Top Revenue Cycle Outsourcing Service Again by Black Book Research
This marks the fourth consecutive year that Spark’s service has been top-rated for client experience and satisfaction in the annual survey. … Read More
The Value of Investing in Your Leaders
Actions taken by leaders to support strategy, processes or systems demonstrate the focus on the greatest resource: people. … Read More
6 Tips to Starting a Mental Health Movement
There are two key requirements for this movement: Leaders to drive it and elimination of the stigma that often surrounds mental health. … Read More
Altering Wait Time Perceptions
Across the healthcare industry, dissatisfaction with wait times abound. Try these quick tips to change your patient’s perceptions. … Read More