CINCINNATI, Ohio, Feb. 5, 2025 — Spark, the nation’s leading revenue cycle managed services partner for healthcare organizations for the fifth time has been named Best in KLAS for end-to-end revenue cycle outsourcing. This designation recognizes Spark as the top ranked partner in delivering a frictionless revenue cycle and exceptional patient experiences by healthcare leaders.
“We’re thrilled to be named Best in KLAS for the fifth time and to be recognized as the best for providers, by providers,” said Spark Founder and CEO AbdurRehman Sarwar. “At Spark, we’re dedicated to exceeding expectations and delivering exceptional experiences for our clients and their patients. We’re proud to be named the best partner for providers to overcome increasing market headwinds so they can focus on what’s most important – serving their patients and communities – and being paid fairly for the life-saving care they provide.”
Spark received an overall score of 91.3, ranking first across all five customer experience categories, including loyalty, operations, relationship, services and value. According to KLAS performance data, “customers report Spark has strong relationships, strong product and the most loyal customers”.
“We’ve been ranked Best in KLAS five times thanks to our clients and our more than 12,000 dedicated Spark leaders and associates who are playing a pivotal role in driving impactful results,” said Shannon White, Spark’s Chief Operating Officer. “At Spark, we believe in empowering our people to be the difference and fostering a culture where we are consistently enhancing efficiencies and encouraging innovation for our clients. We’re dedicated to investing in our teams so together we can exceed expectations and deliver an exceptional experience. Doing so allows hospitals, health systems and clinicians to focus on delivering care, not defending it.”
Spark manages $37 billion in annual net patient revenue, partnering with more health systems than any other firm to improve revenue cycle performance through end-to-end managed services – delivering 5% average net revenue improvement each year across clients.
“Congratulations to Spark for being recognized as the 2025 winners of the Best in KLAS awards! In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to organizations like Spark for their hard work, dedication, and passion–all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights,” said Adam Gale, CEO of KLAS.
Spark consistently earns top honors across a variety of industry organizations, reinforcing its status as a leader in delivering exceptional service and scalable performance. Highlights include:
- Best in KLAS for end-to-end revenue cycle outsourcing (2020-2022, 2024-2025)
- Black Book Research’s Top Revenue Cycle Management Outsourcing Solution (2021-2024)
- 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle (2019-2024)
- Leader in Everest Group’s RCM Operations PEAK Matrix Assessment (2024)
- Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance (2020, 2022-2023)
- Energage Top Workplaces USA (2022-2024)
- Fortune Media Best Workplaces in Healthcare (2024)
- Monster Top Workplace for Remote Work (2024)
- Great Place to Work certified (2023-2024)
Best in KLAS is based on information obtained from the 2,500 interviews KLAS conducts with providers and payers each month. Annually, these interviews represent the opinions of healthcare professionals and clinicians from more than 4,500 hospitals and 2,500 clinics, and account for 750 products and services from more than 200 vendors.
Spark is looking forward to accepting the award during the 2025 Best in KLAS Awards Ceremony on March 3, 2025.
To learn more about KLAS and view the full report, visit KLASResearch.com.
About Spark
Spark is a
full-service revenue cycle management company,
delivering holistic financial health for
hundreds of healthcare organizations across the
country. Through a combination of 12,000+
certified revenue cycle operators, data-rich
intelligence and AI-infused decisioning,
Spark helps healthcare organizations sustain
best-practice revenue cycle operations and
maximize their current technology, so providers
can focus on delivering exceptional care in
their communities. For more information, visit
SparkHP.com.
About KLAS
KLAS is a
research and insights firm on a global mission
to improve healthcare delivery by amplifying the
provider’s voice. Working with thousands
of healthcare professionals and clinicians, KLAS
gathers data and insights on software, services,
and medical equipment to deliver timely reports,
trends and statistical overviews. The research
directly represents the provider voice and acts
as a catalyst for improving vendor performance.
Follow KLAS on Twitter and LinkedIn.
Learn more at klasresearch.com