Operator Insights: Workplace DEI Best Practices
Hear from Spark’s AVP of Culture + Inclusion on best practices and why DEI programs are critical in the workplace. … Read More
July 18, 2021
Insights
Ideas, insights + industry updates
Why Saying “That’s Not My Job” Can Harm Your Career
It’s important to understand you may be asked to use your skillset outside of your role to contribute to the success of your organization. … Read More
June 2, 2021
Enhance Your Point-of-Service Collections, Enhance the Patient Experience
Ensuring a positive patient experience means not talking about financial obligations or payments upfront, right? Wrong. … Read More
May 17, 2021
Case Study: Establishing a Patient Collection Program
See how Bon Secours Mercy Health improved collections with a patient-friendly program. … Read More
May 12, 2021
Unbilled Management | OPERATOR INSIGHTS | Healthcare Revenue Cycle Services
Unbilled Management combines discharged not final billed + discharged not final submitted, while relying on strong cross-departmental effort. … Read More
May 5, 2021
Diversity, Equity & Inclusion | OPERATOR INSIGHTS | Workplace DEI Best Practices
Rich Lewis, AVP of Culture & Inclusion, shares DEI value, best practices, common misconceptions and how to start a program at your company. … Read More
May 5, 2021
Why PASTA Is Now on the UM Menu
Physician Advisor STAtus (PASTA): a recipe for changing the culture of physician-to-physician communication in Utilization Management. … Read More
March 30, 2021
Changes to the CMS Inpatient Only List
Procedures added or deleted from the Inpatient-Only List directly impact the financial health of hospitals. … Read More
March 12, 2021
The Importance of HCC Coding
Hierarchical Condition Category (HCC) coding is the risk adjustment model used by CMS to determine future care costs for a specific patient. … Read More
December 10, 2020
Documentation Tips: “Think in Ink”
Accurate documentation of medical necessity leads to an improved patient experience and sound clinical and financial outcomes. … Read More
September 24, 2020