The healthcare workforce has the greatest impact on patient experience, which is a driving factor in a patient’s decision to return. … Read More
Spark received two of the four 2022 Clarivate HBI Revenue Cycle Awards for strong performance on revenue cycle key performance indicators … Read More
Spark receives top score for overall performance among end-to-end revenue cycle outsourcing vendors in KLAS’s End-to-End RCO 2023 Report. … Read More
To improve the patient experience, consider providing a post-procedure estimate to align with what patients expect in healthcare. … Read More
Here are tips to foster a culture where feedback is not only welcomed but embraced for the betterment of the entire healthcare system. … Read More
Precautions safeguard against drug misuse; however, empathetic care also means not delaying care, passing judgment or making assumptions. … Read More
Recruiting the right individuals for Patient Access roles is crucial for ensuring efficient and effective healthcare operations. … Read More
Spark, in support of three healthcare clients, has been named a recipient of three 2023 MAP Awards for High Performance in Revenue Cycle. … Read More
This marks the fourth consecutive year that Spark’s service has been top-rated for client experience and satisfaction in the annual survey. … Read More
Actions taken by leaders to support strategy, processes or systems demonstrate the focus on the greatest resource: people. … Read More